- Nec Neax 2000 Ips
- Nec Neax 2000 Ips Programming Manual
- Nec Neax 2000 Ips Programming Manual
- Neax 2000 Ips Manual
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Chapter 9 Descriptions
Conference (Six/Ten Party)
The UNIVERGE NEAX 2000 IPS General Description Guide has been developed to provide information on the UNIVERGE NEAX 2000 IPS. The information provided has been compiled from a variety of available documentation and has been consolidated into a single manual. Nec 2000 Ips Command Manual An individual nec ips 2000 command manual could possibly have multiple name. Some refer to it as an owner's manual, an handbook, an end user handbook.
This feature permits a station user or
Attendant (conference leader) to establish a Conference among as many as six or ten parties (including the Conference leader).
Conference (32 Party)
This feature permits a station user, Attendant, or a trunk party to establish a conference among as many as 32 parties (including the conference leader). Two Conference methods are available: Group Call and Meet-Me
Conference.
Group Call
This feature enables a station user (PS,
Multiline Terminal, Single Line Telephone) within the system or a trunk party to establish a conference among as many as 32 parties. It also enables a station user to page a maximum of 31 parties simultaneously, excluding the conference leader. Three Group
Call methods are available: Group Call - Automatic Conference, Group Call - Broadcasting, and Group Call - 2 Way Calling.
Group Call - Automatic Conference
This feature enables a station user to establish a conference among as many as 32 parties. From a station or Attendant, a maximum of 31 stations/trunks can be paged simultaneously except the conference leader.
Group Call - Broadcasting
This feature enables a station user to page a maximum of 31 parties simultaneously except the group call leader. After paged parties answer, the leader can speak to the paged parties (the paged parties only hear the leader's voice).
Group Call - 2 Way Calling
This feature enables a station user to page a maximum of 31 parties simultaneously except the group call leader. After one of the paged parties’ answers, paging becomes 2-way calling between the leader and the first answered party and automatically stops paging other parties.
Meet Me Conference
This feature enables station users (PS, Multiline Terminal, Single Line Telephone) within the system, Attendants, or trunk parties to join a conference of as many as 32 parties by dialing a specific access code. The conference participants are automatically connected to the conference trunk. Conference participants may call in at preset time or may be directed to do so by a conference coordinator.
Consecutive Speed Dialing
For Speed Dialing, all digits are registered as a Speed Dialing Code. In the case of Consecutive Speed Dialing, the common portion of the number is registered as a speed calling code, and the remaining digits of each number are dialed by each individual calling station or by using a Station Speed Dial key on a Multiline Terminal.
Consultation Hold
This feature permits a station user to hold any incoming or outgoing CO call, tie line call, or any intra-office call while originating a call to another station user within the system.
Customer Administration Terminal (CAT)
In addition to the Maintenance Administration Terminal (MAT), programming can be done from selected Multiline Terminals with LCD.
The designated Multiline Terminals can be placed in program mode, and system data can then be changed. To prevent unauthorized changes, password levels are assigned, providing authorization for access to certain areas of programming.
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Data Line Security
This feature allows line circuits that are used for data transmission to be protected from interruptions such as Attendant Camp-On, Executive Override, and Attendant Override.
Delayed Ringing
This feature enables trunks and station lines to ring immediately at the terminating station, but also, after a programmable period of time has elapsed, to ring at secondary Multiline Terminals with that trunk or line appearance.
Diagnostics
To assist maintenance personnel, the UNIVERGE NEAX 2000 IPS provides diagnostic capabilities such as fault code generation, device status information and alarm information recording which can be accessed from the Maintenance Administration Terminal (MAT) or Customer Administration Terminal (CAT).
Dial By Name
This feature allows a Multiline Terminal user to search for a desired number by name. The number and name are registered in the system and they are shown on Multiline
Terminal LCD. The Multiline Terminal user can search for the desired number by name using up or down soft keys. When the Multiline Terminal user finds the desired number, the call can be originated by pressing the Line/Trunk key or going off hook.
Dial Conversion
The system can be assigned to use rotary
Dial Pulse (DP) or Dual Tone Multi-frequency (DTMF) trunks and stations. This feature provides for the repeating of digits dialed by the station user onto the C.O. trunks.
Direct Data Entry
This feature allows a maid or other hotel personnel to enter numeric data to the Property Management System (PMS), using the guest room station for entry through dial operation. The same numerical data can be output to a Hotel/Motel Printer by system data programming.
Direct Digital Interface
This service feature provides the capability to connect trunks from the UNIVERGE NEAX 2000
IPS directly to T1 carrier links using either a private or public network.
Direct Inward Dialing (DID)
This feature provides for incoming calls from the exchange network (except FX or WATS) to reach any station within the system without attendant assistance.
DID Call Waiting
This feature allows an incoming call on a DID trunk or a tie line to automatically be Camped-On to the destination station if the destination station is busy.
DID Digit Conversion
This feature allows the UNIVERGE NEAX 2000 IPS to convert the digits received from the serving C.O. to valid station numbers when the C.O. numbering plan differs from the desired station numbering plan.
DID Name Display
This feature allows name assignment for a DID number received from a public network, and displays the name on an LCD of a Multiline Terminal or Attendant Console.
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Direct Inward System Access (DISA)
This feature allows an outside caller to access the system using an exchange network connection without Attendant or station assistance. The outside user may originate calls over any or all of the system's facilities such as WATS, FX, Tie Line or CCSA. The outside user can also directly call stations and access miscellaneous trunks for such features as dictation access.
Call Forwarding Set by DISA
This feature allows an outside caller to set Call Forwarding - All Calls by using Direct Inward System Access (DISA) code.
Direct Inward Termination (DIT)
This feature automatically routes incoming network exchange calls directly to a preselected station without Attendant assistance. The call can then be processed by the called party. Three-party Conference, Call Transfer, etc., are handled in the same manner as any normal trunk call.
Direct Outward Dialing (DOD)
This feature permits any station user the ability to gain access to the exchange network by dialing an access code and receiving new dial tone. The user may then proceed to dial the desired exchange network number.
Direct Station Selection/Busy Lamp Field (DSS/BLF) Console
This feature allows a DCU-60-1 unit associated with a legacy Multiline Terminal to be used as a Direct Station Selection/Busy Lamp Field (DSS/BLF) Console. When the buttons on theDCU-60-1 unit are programmed for Direct Station Selection
(DSS) buttons, up to 60 stations can be directly accessed in addition to those already appearing on the Multiline Terminal. Busy status for each station is indicated by a red LED associated with each button. In addition, the DSS console can provide the following functions:
•Message Waiting - Set/Cancel/Status Display
•Do Not Disturb - Set/Cancel/Status Display
•Automatic Wake Up No Answer - Status Display/Cancel
•Agent Busy Out - UCD - Status Display
•Line Lockout - Status Display
•Room Cutoff - Set/Cancel/Status
Busy Out Status Console
This feature allows a DCU-60-1 unit associated with a Multiline Terminal to be used as a Busy Out Status Console. This feature is activated by use of a Function Mode key on a DSS/BLF Console. Busy Out Status for each station is indicated by a red LED associated with each button.
Do Not Disturb Console
This feature allows a DCU-60-1 unit associated with a Multiline Terminal to be used as a Do Not Disturb (DND) Console. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. DND set status for each station is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/cancel the DND status of other stations using the DND Console.
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Message Waiting Console
This feature allows a DCU-60-1 unit associated with a Multiline Terminal to be used as a Message Waiting (MW) Console. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. The Message Waiting status for each station is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/reset MW status using the MW Console.
Room Cutoff Console
This feature allows a DCU-60-1 unit associated with a Multiline Terminal to be used as a Room Cutoff Console. This feature is activated by the use of a Function Mode key on a DSS/BLF Console. The Room Cutoff status for each station is indicated by a green LED associated with each button. In addition, the Multiline Terminal user can set/cancel Room Cutoff to another station using the Room Cutoff Console.
Wake Up No Answer Console
This feature allows a DCU-60-1 unit associated with a Multiline Terminal to be used as a Wake Up No Answer (WU) Console. This feature is activated by a function mode key on a DSS/BLF Console. The No Answer status for each station is indicated by a flashing green LED associated with each button.
Distinctive Ringing
This feature provides Distinctive Ringing patterns to the station so that the station user can distinguish between internal and external incoming calls. This feature also enables the
LED associated with the line key of the Multiline Terminal to flash in two colors according to the kind of incoming call.
Do Not Disturb
This feature restricts incoming calls to a station and can be set by an individual station or from the Attendant Console. Placing a station in Do Not Disturb (DND) does not prevent a station from originating a voice or data call or from receiving a data call. This feature also allows a station to ensure privacy from telephone interruptions while on an outgoing call. Additionally, the Attendant
Console can place a group of stations in the Do Not Disturb condition.
Do Not Disturb – Group
This feature allows the system to schedule to set/cancel Do Not Disturb for a group of stations at appointed time. The system has up to four patterns of timetable, and each timetable has time to set/cancel Do Not Disturb in a day (the time is programmable by the system). The timetable can be assigned for day of the week. The different timetable can also be assigned for specific dates of the year.
Do Not Disturb - Hotel/Motel
This feature allows the Attendant Console(s), Hotel/Motel Front Desk Instrument(s), guest stations or Property Management System (PMS) terminal(s) to place individual stations into Do Not Disturb. Calls can be placed from stations set in DND.
Do Not Disturb-System
This feature simultaneously restricts incoming calls to a pre-assigned group of stations by operation from the Hotel/ Motel Front Desk Instrument(s). Attendant Console(s) and Hotel/Motel Front Desk Instruments can use the DND OVR key to override this Do Not Disturb setting.
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Dterm Assistant
Dterm Assistant is Web-based software, which resides on the server and provides end users with the ability to maintain their Dterm Multiline Terminals and the 2000 IPS telephony features such as Speed Dialing from theirWeb-enabled PCs. The Dterm Assistant operates in a client – server environment and can manage multiple 2000 IPS systems over a Local Area Network (LAN)/Wide Area Network (WAN).
DtermIP
DtermIP is an IP-based Multiline Terminal, which provides abuilt-in capability ofpeer-to- peer IP communications. TheUNIVERGE NEAX 2000 IPS system provides the DtermIP with same IP communications capabilities of an IP Enabled Dterm (The IP Enabled Dterm is a Dterm Multiline Terminal with anadd-on
IP adapter unit).
Elapsed Call Timer
This feature provides a display of the elapsed time while a Multiline Terminal with LCD is connected to any trunk.
Enhanced 911
This feature allows the PBX to transmit a caller’s emergency service identification information to an Enhanced 911 Emergency system.
Executive Calling
This feature allows a station to be assigned a VIP class. This provides special ringing to a called station when that station is idle, and automatic sending of three tone bursts to a called station when that station is busy, provided the call was originated from a station assigned as VIP class.
Executive Override
This feature allows selected users to override a busy condition on a called station. A warning tone is transmitted to both stations in the busy call before the busy condition is overridden, and a three-party Conference is then established.
External Paging with Meet-Me
This feature allows a station user or attendant dial-access to local voice paging equipment and connects both parties automatically after the paged party has answered the page by dialing an access code.
Fax Arrival Indicator
When a call from a C.O. line (Direct-Inward-
Termination, Direct-Inward-Dialing,
Automated Attendant), station or tie line has terminated to a facsimile machine, a related lamp on a pre-designated Multiline Terminal is caused to light, indicating reception of a facsimile call.
Fax over IP
This feature allows the system to transmit facsimile communications over IP network, via Local Area Networks (LAN) and corporate
Wide Area Network (WAN). Since PBX regards facsimile equipment as one of ordinary telephones, IP Packet Assembler/Disassembler (IPPAD) and Voice Compression Trunk (VCT) are required for facsimile uses over IP network same as legacy stations. The facsimile transmission procedure (T.30 or G.711/G.726 passthrough) is supported with IP-PAD/
VCT.
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Feature Activation from Secondary Extension
This feature allows the Multiline Terminal user to access an appearance of another extension and program certain features from that extension.
Flexible Line Key Assignment
Multiline Terminals can have any desired linekey assignment. This feature permits assignments to be tailored to each individual's needs. (The terminal's primary extension line appearance is the only line key that cannot be reassigned.)
Flexible Numbering Plan
The UNIVERGE NEAX 2000 IPS has a Flexible Numbering Plan. All access codes and station numbers and can be assigned in system programming. Refer also to the Single Digit
Dialing Features and Specifications, which further increases the flexibility of the system.
Flexible Ringing Assignment
This feature allows lines on Multiline
Terminals to be individually programmed to ring or not ring.
Forced Account Code
This feature forces the user to enter an
Account Code (up to 8 or 10 digits) for all outgoing calls. The Account Code must be dialed before dialing the outgoing number.
Calls are processed only when the dialed Account Codes are valid.
Group Call -
Automatic Conference (6/10 Party)
This feature allows a Multiline Terminal user or single line telephone user within the system to establish a conference among as many as six or ten parties. From a Multiline Terminal /Single Line Telephone, a maximum of 9 stations can be paged simultaneously plus the originator. The stations are assigned to the simultaneous paging groups as participants by the system data beforehand.
Group Call - 2 Way Calling
This feature allows a Multiline Terminal/Single Line Telephone to page a maximum of fifteen parties simultaneously including the originator. After one of paged parties answers, the paging becomes the 2 Way Calling between the originator and the first answered party, automatically stops paging other parties. The stations are assigned to the simultaneous paging groups as participants by the system
data beforehand.
Group Call by Pilot Number Dialing
This feature allows a station user (Multiline Terminal / Single Line Telephone / PS) or a trunk party to page a group of stations simultaneously by dialing a pilot number. The maximum of 32 stations can be assigned to a paging group, and the paging group is associated with the pilot number. After one of the paged stations answers, the paging becomes a 2 way calling between the calling party and the first answered station and automatically stops paging other stations.
Group Listening
When a Multiline Terminal user makes a call using the handset, pressing the SPKR key will allow others to listen through the built-in speaker of the Multiline Terminal. The user may continue talking on the handset at the same time.
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This feature allows the station user to answer a voice call without lifting the handset.
This feature allows the station user to dial or monitor a call without lifting the handset.
Hold
This feature permits a user to Hold a call in progress. After Hold has been set, the station user can make or answer new calls.
Call Hold
This feature permits a user to Hold a call in progress by sending a hookflash and dialing the Call Hold feature access code, or by pressing the Call Hold key. This line can then be used for originating another call or returning to a previously held call.
Dual Hold
This feature permits a station user who is placed on Hold by another station to place that station on Hold also.
Exclusive Hold
This feature allows a Multiline Terminal user to place a call on Hold and to exclude all other station users from retrieving the held call.
This feature allows a Multiline Terminal user to place a call on Hold that may be retrieved by any station that has an appearance of the held line.
Hotel/Motel Attendant Console
The Attendant Console can be programmed to function as a Hotel/Motel Attendant Console. In addition to the business features and functions of the Attendant, the Hotel/Motel Attendant Console can set Room
Cutoff (individual and group), Automatic Wake Up, Message Waiting, and Do Not Disturb
(individual and group).
Hotel/Motel Front Desk Instrument
A Multiline Terminal with LCD can be programmed to function as a Hotel/Motel
(H/M) Front Desk Instrument. This can be used to set and cancel standard H/M features such as Message Waiting, Do Not Disturb, Automatic Wake Up, and Room Cutoff.
Hotline – Inside/Outside
This feature causes the terminal to place a call to another station or to an outside party automatically when the user selects the Hotline extension.
House Phone
This feature allows selected stations to reach the Attendant simply by going off-hook.
Individual Attendant Access
This feature permits a user to call a specific Attendant by dialing an Attendant call code.
Intercept Announcement
This feature provides the automatic interception of Direct Inward Dialing (DID) and Tie Line calls which cannot be completed due to unassigned station or level. The caller hears a recorded Intercept Announcement that informs the caller that an inoperative number was reached, and may supply the number for information.
Intercom
Three types of Intercoms are available:
Manual Intercom, Automatic Intercom, and Dial Intercom. Each type of Intercom provides access to a small group of Multiline Terminals with simplified calling methods.
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Manual Intercom
The Manual Intercom groups have up to six Multiline Terminals sharing a common signal path. Users can call other members of the Manual Intercom group by pressing a Manual Intercom key; each press sends a tone burst over the speakers of all the terminals in the group. When another user answers the call, a speech path is activated.
Automatic Intercom
Automatic Intercom provides a path for Voice Announcement Calls with Handsfree Answerback between two Multiline Terminals using a line key. Private conversations can be held by using the Multiline Terminal handsets. The Busy/Idle status of the associated Multiline Terminal is displayed on the Automatic Intercom line key LED.
Dial Intercom
Dial Intercom comprises up to 10 Multiline Terminals which can call each other using a dedicated Dial Intercom line key with abbreviated dialing. Dial Intercom calls can be Voice Announce with Handsfree Answerback or ringing calls.
Internal Tone/Voice Signaling
Multiline Terminals can signal incoming internal calls by Voice Announcement or by ringing according to the programmed mode (Voice first or Ring first) of the called terminal.
The caller can dial the digit 1 to change from
Voice Announcement to Ring Tone or vice versa. The Multiline Terminal assigned this feature can program the following two modes:
•Voice Mode: allows an incoming call to terminate with Voice Announcement.
•Tone Mode: allows an incoming call to terminate with ringing.
Internal Zone Paging with Meet-Me
This feature allows the Attendant Console and system users to page over the built-in speakers of the Multiline Terminals within the assigned zone or all zones.
IP Enabled Dterm
This feature provides a Dterm Series E/i Terminal combined with an IP Adapter unit with the capability to connect UNIVERGE NEAX 2000 IPS via IP networking (IP Enabled Dterm). The IP Enabled Dterm provides users with all features currently available in Dterm Series E terminals.
Last Number Redial
This feature allows users to redial the last station-to-station or outside number they dialed using a feature access key or a feature access code. This is useful when the called station is busy or does not answer.
Least Cost Routing - 3/6 Digit
This service feature allows the UNIVERGE NEAX 2000 IPS to be programmed to route outgoing calls over the most economical facility (WATS, FX, DDD). Based on the individual area code and office code dialed (6- digit analysis), the system examines the programmed tables and uses the trunk in the order specified.
Line Lockout
This feature automatically releases a station from the common equipment if the station remains off-hook for longer than a programmed interval before dialing. Howler tone may be programmed to be sent to the station in Line Lockout.
Line Pre-selection
This feature provides the station user with two ways to select an idle, held, recalling, or ringing
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line before going off-hook.
Maid Status
This feature allows the Hotel/Motel (H/M)
Front Desk Instrument, Property Management System (PMS) terminal, or guest room station
(using special access code) to register the condition of each guest room.
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Maintenance Administration Terminal
The Maintenance Administration Terminal
(MAT) is a personal computer (PC) that provides an interface to the PBX via the UNIVERGE NEAX 2000 IPS CPU card. The
MAT PC must have the MATWorX IPS program properly installed to communicate with the PBX. MATWorX is required for system software registration, activation and system data backups.
Message Center Interface (MCI)
This feature provides an interface with a customer supplied Voice Mail System (VMS) which can send Message Waiting lamp control data to the UNIVERGE NEAX 2000 IPS using anRS-232C interface.
Message Registration
This feature provides output from the system to a call accounting system using an RS-232C interface. This allows the Hotel/Motel clerk to retrieve the information needed to charge for local and toll calls.
Message Reminder
This feature allows a user or Attendant to turn on the message waiting (MW) lamp of a
Single Line Telephone, or the Message
Reminder (MSG) LED of a Multiline Terminal (if assigned).
Message Waiting
This feature allows the Attendant Console,
Hotel/Motel (H/M) Front Desk Instrument, administrative station, or Property Management System (PMS) terminal to light a lamp (on an uninterrupted or interrupted basis) on a Single Line Telephone or Multiline Terminal to indicate a message is waiting.
In addition to the lamp indication control, this feature also provides the Voice Message
Waiting service that an originating station user can set to Message Waiting with a prerecorded message by using the Digital Announcement Trunk card (PN-2DATA).
Miscellaneous Trunk Access
This feature allows the connection of various types of external facilities. In addition to Loop and Ground Start Trunks, the following can also be interfaced with the UNIVERGE NEAX
2000 IPS: CCSA Lines Code Calling Equipment, Dictation Equipment, Foreign
Exchange (FX) Lines, Radio Paging Equipment, and Wide Area Telephone Service (WATS) lines. Refer to separate features, Direct Inward Dialing (DID), and Tie Line Access for more applications of Miscellaneous Trunk Access.
CCSA Access
This feature allows connection to or from a Common Control Switching Arrangement (CCSA) network. A CCSA network is a special, privatelyleased network constructed for one customer's exclusive use that replaces or augments the public switched network services.
Code Calling Equipment Access
Code Calling Equipment consists of external paging units and external dialers requiring dial access from the UNIVERGE NEAX 2000 IPS.
Dictation Equipment Access
This feature permits dial access to customer provided Dictation Equipment, and in some instances allows them to maintain telephone dial control of normal dictation system features.
Foreign Exchange (FX) Access
An FX line is a line that is extended and terminated at a distant Central Office. With this feature, outgoing calls over the FX line become a local call at the distant C.O.
Radio Paging Equipment Access
This feature provides station users dial access to Radio Paging Equipment, and to selectively tone - or voice/ tone-alert individuals carrying pocket paging devices. The paged party (when on premises) can be connected to the paging party by going to the nearest station and dialing an answer back code.
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Wide Area Telephone Service (WATS) Access
This feature allows any station user direct dial access to outgoing WATS lines.
Mobility Access
This feature allows a user to make/receive telephone calls from a remote location using a Mobile/Cell Phone via the PBX, as if the user was at his/her desk phone.
Modem over IP
This feature allows the system to transmit modem communications over IP network, via Local Area Networks (LAN) and corporate
Wide Area Network (WAN). IP Packet
Assembler/Disassembler (IPPAD) and Voice
Compression Trunk (VCT) are required for modem over IP network. The modem transmission procedure (G.711/G.726 passthrough) is supported using the 8IPLA/24IPLA
MP Program Download (FTP)
UNIVERGE NEAX 2000 IPS provides Online MP
Program Download via IP network. The IPS downloads the MP upgrade program from FTP server using MATWorX. Immediate or scheduled changeover to the upgrade program is available. It is also possible to change back to the previous program that was in use before the changeover (changeback).
Multiple Language Display
A language displayed in the LCD of a Multiline Terminal and Attendant Console can be selected on a per-station basis or on a peroperator console basis. The available languages are the same as used on a systemwide basis.
Multiline Terminal Attendant Position
A Multiline Terminal with LCD can be programmed to function similar to an Attendant position. This Attendant position has limited access to Attendant related features and functions and can be substituted where an Attendant is required but an Attendant Console is not necessary. When an DCU-60-1 unit is associated with this
Attendant Multiline Terminal enhanced operation is available.
Music on Hold
This feature plays music when a line is placed on hold. Music is provided by a circuit board memory chip, IP adpter, or a local music source, such as a CD player or a radio.
Night Service
This feature provides a variety of methods for handling incoming calls when the system is in night mode. These include:
•Attendant Night Transfer
•Call Rerouting
•Day/Night Mode Change by Attendant Console
•Day/Night Mode Change by Station Dialing
•Day/Night Mode Change by System Clock
•Night Connection-Fixed
•Night Connection-Flexible
•Trunk Answer Any Station (TAS)
•Overflow for TAS Queue
•Overflow Limit for TAS
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Attendant Night Transfer
When the Attendant Console is in Night Service, any operator directed calls (dial 0 calls) are automatically routed to a preprogrammed station. Priority Calls and Off-Hook Alarms which terminate to an Attendant are also routed by this feature.
Call Rerouting
This feature provides flexible reroute capabilities for a variety of calls when the system is in night mode.
Day / Night Mode Change by Attendant Console
This feature provides activation of DAY/NIGHT Mode Change by depressing a predetermined key from the Attendant Console.
Day / Night Mode Change by Station Dialing
This feature allows selected stations to activate a change from day mode to night mode by dialing a special code.
Day / Night Mode Change by System Clock
This feature provides automatic activation of DAY/NIGHT Mode Change by using System Clock.
Night Connection - Fixed
This feature allows incoming calls normally terminated to the Attendant to reroute to a predetermined station when the system is placed in Night Service.
Night Connection - Flexible
This feature provides incoming calls normally terminated to the fixed night station to be Call Forwarded to another station.
Trunk Answer Any Station (TAS)
This feature allows any station, other than one with incoming restrictions, to answer incoming calls when the system is in the night mode. When this feature is activated, incoming exchange network calls will activate a common alert signal at the customer premises. By dialing a specified code, any station may answer the call and then extend it to any other station by means of the Call Transfer feature.
Overflow for TAS Queue
If the TAS call is not answered by predetermined time, the call will be forwarded to predetermined station/Attendant Console/Announcement Service.
Queue Limit for TAS
When a DID call is converted to TAS and the number of using lines reaches queue limit, this feature provides the system to restrict the next call terminating.
No CID Call Routing
This feature allows designating a call terminating system based on the reason for the absence of calling party number received from the network.
This feature allows a station user to call the Attendant, or a pre-designated station, by simply stayingoff-hook for a preprogrammed period of time. The calling number is automatically displayed at the Attendant
Console, or the pre-designated station if equipped with an LCD.
This feature allows the connection of a single line telephone in an off-premises location. The connection to theOff-Premises Extension can be through direct copper or through the local telephone company.
Open Application Interface (OAI)
Provides a computer-to-PBX interface, allowing a computer to control the function of theUNIVERGE NEAX 2000 IPS. The IPS can be customized to accommodate most customer applications. Application software can be provided by NECAM, an outside software house, or a customer.
.
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Optical Interface
The Optical Interface Card (PN-M10) provides an internal optical fiber modem to the T1/E1 or Remote PIM network. ThePN-M10 provides a bandwidth of 6.3 Mbps and supports a maximum distance of 10 kilometers (or 6.25 miles) point to point. The
UNIVERGE NEAX 2000 IPS only supports Single Mode optical fiber
Pad Lock
This feature temporarily restricts telephones from making unauthorized calls by dialing special access code when station users are away from their seats.
Periodic Time Indication Tone
This feature provides a periodic tone to the station user who has made an outgoing call.
This feature can be allowed or denied for each station.
Pooled Line Access
A line key can be assigned to access Pooled Lines. Each line key will allow incoming, outgoing, or both-way access to a trunk route.
Power Failure Transfer
This feature provides for specified trunks to be automatically connected to designated Single Line Telephones in the event of AC power loss. It is normally used when the system is not equipped with reserve power.
Priority Call
This feature allows the Attendant to answer a call before other calls, at the Attendant's discretion.
Privacy
This feature restricts Multiline Terminal users from depressing a busy line button and entering a conversation unless permitted by the Multiline Terminal user currently on that line button or if the line button is assigned for Direct Privacy Release.
Direct Privacy Release
This feature allows a station user with a secondary appearance of another extension in the system to access that extension when it is being used by someone else. This feature allows for a simplified method for establishing a conference. In addition, this feature can be used to emulate PC dialing, where a single line extension connected to a PC can appear on a Multiline Terminal and be accessed by the Multiline Terminal user after the PC is completed dialing.
Manual Privacy Release
This feature allows a Multiline Terminal user to enter a conversation on a busy line button if the Multiline Terminal user already in the conversation allows them by releasing Privacy.
Private Lines
Only a C.O. trunk assigned to that specific station is seized when a station user originates an outgoing C.O. call or when an incoming C.O. call is terminated at the station designated by Direct-In-Termination. In this manner, stations and C.O. trunks are to be associated on a1-to-1 basis.
Property Management System Interface
The UNIVERGE NEAX 2000 IPS provides a data interface to a locally provided Property Management System (PMS). This enables communication between theUNIVERGE NEAX 2000 IPS and the PMS in order to provide computer control of Hotel/ Motel features.
Proprietary Multiline Terminal
The are several Multiline Terminals available which can be used with the UNIVERGE NEAX
2000 IPS.
•Legacy: Dterm Series i
•Legacy: Dterm Series E (Display/Non-Display)
•Dterm IP: Dterm Series E/Series i (Display)
•Legacy: Electra Elite(Display/Non-Display)
Page 9- 26 | UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide |
Issue 6 |
Chapter 9 Descriptions
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Automatic Idle Return
This feature returns a station to the idle state after 3 seconds of reorder tone is received due to the distant end disconnecting.
Called Station Status Display
This feature provides a display on the status of a called station on the LCD of the calling Multiline Terminal.
Calling Name and Number Display
This feature provides a display on the LCD of the Multiline Terminal receiving a call, indicating the station number/trunk number of the incoming call.
Group Feature Key
A station user can monitor the status of group member stations such as idle, busy, hold and ringing by lamp indication of the multiple line keys. If a line is idle, a station user can make a call to the member station by pressing the associated line key (instead of pressing DSS key). If a line is ringing or is on hold, a station user can pick up the incoming call or the call on hold by using My Line, and the ringing or held line is made idle.
Dynamic Dial Pad
This feature allows a user to make an outgoing call by first pressing a key on the keypad of Multiline Terminal without pressing the Speaker key or going off-hook.
Handsfree Unit
The built-in Handsfree Unit enables full Handsfree operation for both internal and external calls (No optional Handsfree Unit is required).
Multiline Terminals provide indication of which line keys have been placed on Hold, or are in use by that Multiline Terminal. The LED associated with the line key will give the appropriate indication.
Microphone Control
All Multiline Terminals are equipped with a Microphone Control button with an associated LED.
Multiple Line Operation
This feature allows for the appearance of multiple lines on the Flexible Line Keys and feature keys of all Multiline Terminals.
Mute Key
This feature allows the distant extension user, of a station user that presses a mute key during conversation, not to hear the station user's voice though the station user can hear the distant extension user's voice. By pressing the mute key again, the mute status returns to original conversation.
My Line Number Display
This feature allows the display of the Prime Extension in the LCD display of the Multiline Terminal during an Idle state.
Preset Dialing
This feature allows a Multiline Terminal user to prepare and verify a number in the display on the LCD before dialing. When a wrong number is entered, the user can correct the number before originating the call.
Prime Line Pickup
This feature allows a Multiline Terminal user to go off hook and originate a call from the line assigned as the Prime Line without depressing the associated line key.
Recall Key
Each Multiline Terminal is equipped with a Recall Key that is used to generate a hookflash to access features provided by the outside exchange, or to abandon a call while retaining the line for origination of another call.
Relay Control Function Key
This feature provides a Multiline Terminal with the ability to activate/deactivate relays (on a PNDK00) to control external devices.
Ring Frequency Control
The ring frequency of the Multiline Terminal can be controlled on a station basis in system programming (eight ro fourteen frequencies are available) or by use of a function key on the Multiline Terminal.
Managing to learn pdf book list. Ringing Line Pickup
This feature provides the ability to answer any call ringing into a Multiline Terminal by just lifting the handset.
UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide | Page 9- 27 |
Issue 6 |
Chapter 9 Feature Descriptions
Soft Keys
According to the status of the Multiline Terminal, function keys (Soft Keys) are displayed in the third line on the LCD. If the status of Multiline Terminal changes, the Soft Keys will change automatically. Also if the Help key is pressed, explanation of indicated Soft Keys are shown on the LCD.
Volume Control
Multiline Terminals are equipped with common Volume Control keys for:
•Built-in Speaker / Handset Receiver Volume
•Ring Volume
•C.O. Transmission Level
•LCD Contrast
•Ring Tone Frequency
Remote Hold
This feature allows a Multiline Terminal user or an attendant to place a call on hold on the line button of the destination terminal, by pressing the Hold key.
Remote PIM over IP
When IPS DMR or 2000 IPS PIM are installed at remote site, and connected to a 2000 IPS or IPS DM at main site over IP network, the
Main Site system controls and maintains the remote DMR or IPS PIM operation as one single system. If a communication failure occurs between the Main Site and Remote
Site, the Remote Site automatically changes over to a survival mode and operates as a stand-alone system.
IPS DMR: IPS Distributed Model Remote (with
IPS DM: IPS Distributed Model (with CP24-A/B/C)
Reserve Power
This feature provides backup power from a
24V battery source in the event of a commercial power failure.
Resident System Program
This feature provides the installers a simple procedure to have the system generate system data according to the system hardware configuration, thereby providing immediate operation and shorter programming time. When activated, the system scans hardware configuration (such as line/trunk card slot location) and assigns system data (such as extension numbers, trunk numbers, etc.) according to a predetermined generic program assignment.
Return Message Schedule Display
This feature permits any station user to register his Return Schedule from his phone when he leaves his desk or the premises, and have the Return Schedule displayed on a calling Multiline Terminal with a Liquid Crystal
Display (LCD) during his absence.
Room Cutoff
This feature allows the Attendant Console, Hotel/Motel (H/M) Front Desk Instrument, or Property Management System (PMS) terminal, or guest room telephones using a special access code, to temporarily restrict guest room telephones from making unauthorized calls when guests are away from their room, and when rooms are in
Check Out status.
Room Status
This feature provides the Hotel/Motel (H/M) Front Desk Instrument with a visual display of the guest's room status. A supplementary print out (individual and summary) can be provided.
Route Advance
This feature automatically routes outgoing calls over alternate facilities when the first choice trunk group is busy. Users select the first choice route by dialing the corresponding access code, and the equipment then advances through alternate trunk groups only if the first choice is busy.
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Chapter 9 Descriptions
Save and Repeat
This feature allows a Multiline Terminal to save a specific dialed number and then redial that number at a later time.
Security Alarm
This feature provides an indication on the Attendant Console when a contact closure occurs.
Set Relocation
This feature enables two stations to be moved from one location to another without reprogramming station data at MAT.
Single Digit Dialing
This feature provides the station user the ability to dial single digit codes to access certain features while still allowing the same digit dialed to be used as the first digit of station number.
Single Digit Feature Access Codes
Nec Neax 2000 Ips Programming Manual
This feature allows stations to access certain other system features by the direct dialing of a
Single Digit Access Code, while receiving Busy Tone or Ring Back Tone.
SIP Trunk Interface
2000 IPS supports Session Initiation Protocol
(SIP) based connections
SNMP
Simple Network Management Protocol (SNMP) is a standard protocol for TCP/IP network management, which enables a network management application software to query a management agent (network device such as router, PC host, and hub) using a supported MIB (Management Information Base). The MIB is a database of network performance information that is stored on the network devices. The UNIVERGE NEAX 2000 IPS can support the SNMP standard MIB
Software Line Appearance (Virtual Extensions)
This feature permits assignment of circuits which do not physically exist, to be used as secondary extensions on Multiline Terminals.
There are a possible 1020 virtuals and can be calculated by 1020 – number of Multiline
Terminals (Dterm/DtermIP)=Total Virtuals available.
Stack Dial
This feature enables a Multiline Terminal or an Attendant Console to remember the numbers dialed in the preceding five calls, including the last number dialed. The stack dial numbers are sequentially displayed on the LCD display, thus allowing the station user to make an outgoing call by selecting the desired dialed number from the display.
Station Hunting
Three Station Hunting arrangements are available. Station Hunting - Circular processes the call no matter which station in the hunt group is called. Station Hunting - Terminal initiates a hunt only when the pilot number of a hunt group is called. Station Hunting -
Secretarial is initiated when a busy station in a Station Hunting - Circular group or Station Hunting - Terminal group is reached.
Station Hunting - Circular
When a busy station in a hunt group is called, this feature permits the call to be processed automatically through the hunt group in a preprogrammed order from that station's position within the hunt group.
Station Hunting - Terminal
When a pilot number is dialed and that number is busy, sequential Station Hunting will be initiated. However, if a number other than the pilot number is dialed and that number is busy, busy tone will be provided rather than initiate Station Hunting.
UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide | Page 9- 29 |
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Chapter 9 Feature Descriptions
Station Hunting - Secretarial
This feature allows assignments to be given to members of Terminal and Circular Hunting groups to reroute calls (when their hunting group is all busy) to a back-up hunting group.
Station Message Detail Recording (SMDR)
This feature provides a call record for outgoing station-to-trunk calls, incoming trunk-to-station calls (including Data Call) and tandem calls. This facilitates cost control by identifying trunk use and misuse by individual stations. Station Message Detail Recording
(SMDR) enables call billing to customers and clients, and provides a means for checking local telephone bills.
Station Speed Dialing
This feature allows a station user to dial frequently called numbers by dialing an access code and an abbreviated code, or by depressing a feature key or line key assigned for Station Speed Dialing capability.
Step Call
This feature allows the Attendant or station user, after calling a busy station, to call an idle station by simply dialing an additional digit.
This feature will operate only if the number of the idle station is identical to that of the busy station in all respects, except the last digit.
Supervisory Control of Peripheral Equipment
When various types of peripheral equipment
(such as facsimiles, dictation equipment, Voice Mail, etc.) are connected to the line circuits of the UNIVERGE NEAX 2000 IPS, this feature allows the loop of the line circuit concerned to open for a programmable interval, and send a release signal to the peripheral equipment when the calling party disconnects.
System Clock Setup by Station Dialing
This feature enables a station user to set up the system clock, from Single Line Telephone, Multiline Terminal, and PS.
System Speed Dialing
This feature provides all users the ability to dial frequently called numbers using an abbreviated call code.
System Traffic
Nec Neax 2000 Ips Programming Manual
The UNIVERGE NEAX 2000 IPS is the stored program controlled digital electronic PABX employing PCM time division switching technique. Single stage time division switching is employed for all configurations of the IPS up to its maximum line and trunk configuration. Traffic capacity is expressed in Busy Hour Call Attempts (BHCA). This value is the number of call attempts that can be generated in the busiest hour of the day.
Tenant Service
This feature provides for more than one organization (tenant) to share the same UNIVERGE NEAX 2000 IPS system. Through system programming, each organization may be restricted to its own Central Office trunks, Attendant Consoles and extension group. In addition, incoming calls are directed to the specific tenant.
Terminal Login via NAT
The NEAX 2000 IPS supports network configuration via a router with NAT. NAT is a technology that translates an internal local IP address to a globally unique IP address before sending packets to the outside network. NAT is configured on the router at the border of the inside network and the outside network.NAT is used for efficient use of global IP addresses and for security.
Tie Lines
This feature allows any station user dial access or direct access to an E&M Tie Line.
Tie Line Tandem Switching
This feature allows trunk-to-trunk connections through the IPS without the need for any Attendant assistance or control. The major use of this feature is in association with a dial tandem tie line network to allow tie line connections and incoming tie line calls automatic access to, and completion of, local
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Issue 6 |
Chapter 9 Descriptions | |
Central Office calls. | |
Timed Queue | Uniform Call Distribution (UCD) |
When a user originates an outgoing trunk call | The Uniform Call Distribution (UCD) feature |
and the called party is busy or does not | permits incoming calls to terminate to a |
answer, the caller can set the Timed Queue | prearranged group of stations. Calls are |
feature. When this feature is set, the trunk | distributed in the order of arrival to idle |
seizure is repeated and the number is | terminals within the group, based on which |
redialed after a predetermined time interval. | terminal has been idle the longest period of |
Timed Reminder | time. Stations may log on/log off from the |
UCD group. Supervisor stations may monitor | |
This feature allows the system to be | conversations of agents. |
programmed to automatically call stations at | |
specified times. Upon answering, the station | Busy In/Busy |
is connected to a recorded announcement or | This feature allows an agent in a UCD group to log |
music source. | their station onto or off of the group. This allows |
Trunk - Direct Appearances | the system to control whether a call directed to the |
pilot number of the UCD group goes to that station | |
This feature allows Multiline Terminal users | or not. This prevents incoming calls from being |
the ability to access a CO line or E&M Tie | directed to stations at which no agent is available. |
Line without dialing an access code. For this | Call Waiting |
feature, trunks must be assigned to the line | |
This feature provides a visual indication when an | |
keys on the Multiline Terminal. Incoming calls | |
incoming call to a UCD group is placed in queue, | |
on CO lines can be answered on the | |
due to an “all agents busy” condition. An external | |
appropriate trunk line appearance. | relay controlled indicator or an LED on a Multiline |
Trunk Queuing - Outgoing | Terminal can be used to provide Call Waiting |
Indication. | |
This allows a station user, upon encountering | |
a busy signal on a trunk, to dial a feature | Delay |
access code and enter a | This feature allows the system to provide a |
queue. As soon as an outgoing trunk | recorded announcement to an incoming caller |
becomes available, stations in the queue will | placed in queue to a UCD group. A single |
be called back on a | announcement, or two separate announcements, |
can be provided. | |
Hunt Past No | |
This feature provides any station user with the | |
This feature allows calls targeted at a UCD group | |
ability to conference together two outside | to hunt past an agents station, after a no answer |
trunk calls and abandon the connection | |
condition, if the agent forgets to log off of the | |
without dropping the | group and the agent is unable (or not available) to |
Connection. | answer the call. |
Timed Forced Release | |
This feature will restrict Long duration calls by | |
forcibly releasing the call after a preset time. The | |
feature is available for outgoing, incoming and | |
tandem calls. |
UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide | Page 9- 31 |
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Chapter 9 Feature Descriptions
Immediate Overflow-UCD
This feature allows a call directed to a UCD group to immediately overflow to another UCD group, upon encountering an “all agents busy” condition.
Priority Queuing-UCD
This feature allows the system to prioritize incoming calls by trunk route and on a per station basis, when the call enters a UCD queue. When a call is a considered as priority it is placed at the beginning of the queue.
Queue Size Control-UCD
On incoming DID/Tie line calls, the system can be assigned a threshold that limits the number of calls in queue. When the queue size threshold is exceeded, incoming callers are connected to busy tone.
Silent Monitor-UCD
This feature provides the UCD group supervisor with the ability to monitor a call to a UCD agent. The silent monitor function gives no indication (as an option) to either the agent or the calling party.
Uniform Numbering Plan (UNP) -Voice and Data
In the numbering plan for a network to be configured through the use of Tie Lines, a
Uniform Numbering Plan (UNP) is employed.
When UNP is employed, a station user from any PBX within the network can call a desired party by using a uniform dialing method based on the UNP.
Variable Timing Parameters
This feature gives the IPS the versatility to change timing duration using the Maintenance Administration Terminal (MAT) or the Customer Administration Terminal (CAT). All timing parameters are set initially in the Resident System Program. These timing parameters can be changed according to the customer's requirements.
Voice Guide
This feature provides a station user with an announcement that informs:
Neax 2000 Ips Manual
1.The result of the operation when the station user set or canceled the service feature, instead of service set tone.
2.Which service has been set to the station; such as, Call Forwarding - All Calls, Do Not Disturb or Message Waiting, when the station goes off-hook, instead of special dial tone.
Voice Mail Integration
This feature is used to interface the
UNIVERGE NEAX 2000 IPS with a locally providedstand-alone type Voice Mail System
(VMS). The VMS, connected to the using single line circuit (LC), is controlled by sending/receiving DTMF signals using this LC.
The VMS’s voice mail feature can be used by accessing this VMS directly from an extension. If a station sets its call forwarding destination to the VMS, calls to this station are connected to the VMS, and the messages can be registered according to the VMS instruction. In addition, the Message Waiting lamp of the station can be turned on automatically by the VMS.
Voice Mail Private Password
Voice Mail Password can be prevented from displaying in LCD of Multiline Terminals when connected to the Voice Mail System.
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Issue 6 |
Chapter 9 Descriptions
Voice Mail Transfer
This feature has two functions that provide streamlined transfer access to voice mail.
1.One touch access to VMS: When an
Attendant transfers an external call to a station, and if the station is busy or unanswered, the Attendant can transfer the call to a VMS by dialing “9” or by pressing a function key provided for this feature.
2.Transferring Camp-On call to VMS: When an Attendant setsCamp-On to a busy destination station for an external call, and if the destination station does not answer by predetermined time, the call can be automatically transferred to a VMS.
Voice Over IP (H.323)
Provides the ability for the UNIVERGE NEAX
2000 IPS to connect via IP Trunk to other non-NEAX systems that are compliant with H.323. Allows Transparent Dialing and
Calling Station Number Display between the systems. Gate keeper (GK1000) software and customer supplied server is required.
VoIP Log Collection
This feature provides Voice over IP (VoIP) log collection functions for analyzing VoIP related problems caused by IP device, usage method, network environment and other effects. A maintenance person will be able to understand its cause and figure out how to solve the problem. The following functions are supported.
Whisper Page
This feature allows a secretary to interrupt the boss in a private way. By pressing a feature key or dialing an Access Code, the secretary station can voice override the conversation between the boss and another party (station or trunk). When the conversation is interrupted, the boss can hear the secretary but the other party is unaware of the Voice
Override.
UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide | Page 9- 33 |
Issue 6 |
Chapter 9 Feature Descriptions
CCIS Feature List
Attendant | LDN Night Connection - CCIS |
Attendant Controlled Conference - CCIS | Link Alarm Display - CCIS |
Automatic Recall - CCIS | Link Reconnect - CCIS |
Brokerage - Hot Line - CCIS | Message Waiting Lamp Setting - Attendant - CCIS |
Busy Lamp Field (BLF) - CCIS | Message Waiting Lamp Setting - Station - CCIS |
Busy Verification - CCIS | Miscellaneous Trunk Access - CCIS |
Call Back - CCIS | Miscellaneous Trunk Restriction - CCIS |
Call Forwarding - All Calls - CCIS | Multiple Call Forwarding - All Calls - CCIS |
Call Forwarding - Busy Line - CCIS | Multiple Call Forwarding - Busy Line - CCIS |
Call Forwarding - Don’t Answer - CCIS | Multiple Call Forwarding - Don’t Answer - CCIS |
Call Forwarding - Intercept - CCIS | Multiple Console Operation - CCIS |
Call Forwarding - Override - CCIS | Network Station Number - CCIS (FCCS) |
Call Processing Indication - CCIS | Night Connection - Fixed - CCIS |
Call Transfer - All Calls - CCIS | Night Connection - Flexible - CCIS |
Call Transfer - Attendant - CCIS | Outgoing Trunk Queuing - CCIS |
Called Station Status Display - CCIS | Paging Access - CCIS |
Calling Name Display - CCIS | Restriction from Outgoing Calls - CCIS |
Calling Number Display - CCIS | Service Display - CCIS |
CCIS Networking via IP | |
Centralized Billing - CCIS | |
Centralized Day/Night Mode Change - CCIS | |
Centralized E911 - CCIS | |
Consultation Hold - All Calls - CCIS | Toll Restriction 3/6 Digits - CCIS |
Data Line Security - CCIS | Trunk Answer from Any Station - CCIS |
Deluxe Traveling Class Mark - CCIS | |
Dial Access to Attendant - CCIS | Uniform Numbering Plan - CCIS |
Digital Display - Station - CCIS | Voice Call - CCIS |
Digital Display - Trunk - CCIS | Voice Mail Integration - CCIS |
Voice Mail Live Record - CCIS | |
Distinctive Ringing - CCIS | Voice Mail Private Password - CCIS |
Do Not Disturb - CCIS | |
Dual Hold - CCIS | |
Elapsed Time Display - CCIS | |
Flexible Numbering of Stations - CCIS | |
Hot Line - CCIS | |
House Phone - CCIS | |
Incoming Call Identification - CCIS | |
Individual Attendant Access - CCIS |
Page 9- 34 | UNIVERGE NEAX 2000 IPS Request for Proposal (RFP) Reference Guide |
Issue 6 |
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